Crisis management
In times of negativity or public criticism, we can act quickly to support you with effective transparent communication.
The moment of truth
A crisis can change the reputation of a company or individual in the blink of an eye. Whether it’s negative publicity, a business misstep or an unexpected event, how you respond determines whether you can maintain or restore trust.
At Embassy of Buzz, we take a structured approach to effectively addressing a crisis.
Preparation is key
Preventing a crisis is better than managing one, and preparation is essential. It ensures that action can be taken quickly and effectively when necessary.
Speed and transparency
In a crisis, time is of the essence. A slow or clumsy response can seriously damage stakeholder trust. A sincere response, when desired, can turn a negative situation into an opportunity to rebuild trust.
Thoughtful communication
The right message at the right time can make all the difference in how a crisis is perceived. Effective communication during a crisis helps to maintain control of the narrative.
Recovery and evaluation
A crisis does not end when the situation is under control; the recovery process is just as important.